Frequently Asked Questions - International
International Orders
Within Europe
NBN International, Plymbridge House
10 Estover Road, Plymouth, Devon
PL6 7PY, UK
E-mail: enquiries@nbninternational.com
Within Australia
We are currently changing distributors in Australia. For the time being, please contact our San Diego office.
Worldwide
Click here for a list of our worldwide distributors. Don’t see a distributor listed for your region? Contact our San Diego office for ordering information.
Ordering Information
Orders can be placed via Plural’s website or by international shipping.
International Shipping
International shipping rates are determined on an individual order basis depending on the size of the order and the customer’s timeline for receiving the shipment. Once an order is placed, a customer service member will call to discuss shipping options. Please contact our customer service team at any time to discuss shipping options and rates.
International Returns
Please contact the individual distributor for return information. To return books to our San Diego office, please ensure the book has not been damaged or marked in any way, enclose a copy of your invoice and ship it to:
Plural Publishing, Inc.- Returns
5521 Ruffin Road
San Diego, CA 92123
Books that are returned in resalable condition within thirty days of the order date will be fully refunded, less shipping and handling costs. Returns after thirty days from the purchase price will require a $5 per book restocking fee. We cannot issue a refund or credit for any books that are returned damaged.
