The Essential Guide to Coding in Otolaryngology: Coding, Billing, and Practice Management

Second Edition

Seth M. Brown, Kimberley J. Pollock, Michael Setzen, Abtin Tabaee

Details: 441 pages, B&W, Spiral Bound, 8.5" x 11"

ISBN13: 978-1-63550-381-4

© 2022 | Available


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The Essential Guide to Coding in Otolaryngology: Coding, Billing, and Practice Management, Second Edition is a comprehensive manual on how to properly and compliantly code for both surgical and non-surgical services. It is a practical guide for all otolaryngology providers in the United States, including physicians early in their career requiring a working knowledge of the basics, experienced providers looking to understand the latest updates with ICD-10-CM and CPT changes, related specialists (audiology, speech pathology, and physician extenders) providing otolaryngologic health care, and office administrative teams managing coding and billing. Included are sections on how to approach otolaryngology coding for all subspecialties in both the office and operating room. Foundational topics, such as understanding the CPT and ICD-10-CM systems, use of modifiers, managing claim submissions and appeals, legal implications for the provider, coding for physician extenders, and strategies to optimize billing, are presented by experts in the field.

Focused on a practical approach to coding, billing, and practice management, this text is user-friendly and written for the practicing physician, audiologist, speech pathologist, physician extender, and coder. The income and integrity of a medical practice is tied to the effectiveness of coding and billing management. As profit margins are squeezed, the ability to optimize revenue by compliant coding is of the upmost importance. The Essential Guide to Coding in Otolaryngology: Coding, Billing, and Practice Management, Second Edition is vital not only for new physicians but for experienced otolaryngologists.

New to the Second Edition

  • Strategies for integrating revised guidelines for coding and documenting office visits
  • New and evolving office and surgical procedures, including Eustachian tube dilation and lateral nasal wall implants
  • Updated coding for endoscopic sinus surgery and sinus dilation
  • Billing for telehealth visits
  • Revision of all sub-specialty topics reflecting changes in coding and new technologies
  • New and revised audiologic diagnostic testing codes

Key Features

  • All chapters written by practicing otolaryngologists, health care providers, practice managers, legal experts, and coding experts
  • Discussion of the foundations of coding, billing, and practice management as well as advanced and complex topics
  • Otolaryngology subspecialty-focused discussion of office-based and surgical coding
  • Tips on how to code correctly in controversial areas, including the use of unlisted codes
  • A robust index for easy reference

From the Forewords

“...I am so pleased that my colleagues are updating their textbook with this new edition, as there have been recent significant changes in coding regulations. I am also pleased that it is written primarily for the practicing physician and otolaryngologic provider and edited by practicing physicians (Drs. Brown, Setzen and Tabaee) and Kim Pollock, a leading coding/billing expert who has served as a consultant for Otolaryngology–Head and Neck Surgeons with medical billing and coding issues for many years. With the recent rule changes and the increasing importance of documentation, this book is particularly timely and essential.”
Michael G. Stewart, MD, MPH, FACS

“...Just as it is complicated to learn and practice otolaryngology-head and neck surgery, coding seems to be equally complicated, technical and often times imperfect. Nonetheless, understanding the system and utilizing proper coding and documentation is essential while inaccurate coding can have significant consequences. It is incumbent on the clinician to understand the language of coding and be able to communicate with non-clinicians through their documentation and proper coding (and sometimes even verbally or in written form!) This volume comes at a critical time to help explain the changes in Evaluation and Management coding as well as several new codes specific to procedures within our specialty. Fortunately, the editors and authors of The Essential Guide to Coding in Otolaryngology have spent many years considering the nuances of our specialty, some have taught thousands of our colleagues and staff how to properly apply these important principles, while others have been directly involved in the creation and valuation of codes. We are fortunate that they have chosen to come together to share their collective wisdom and create this reference for our benefit.”
Ronald B. Kuppersmith, MD, MBA, FACS



A new chapter ‘The Office Visit’ reports of local changes to coding and regulation, but what impressed is that these were introduced as recently as January 2021. Later chapters focus on our subspecialties with titles such as ‘Office Rhinology, Laryngology, Otology, Paediatric Otolaryngology and Facial Plastic Surgery’. Then comes coverage of specific surgical coding, even including robotic surgery, all with nicely updated references. Highly topical, mid pandemic, is Chapter 12 ‘Billing and Coding for Telehealth Visits’. Again, the authors and publishers deserve praise for this section supported by nine references, two dated 2020 and the rest 2021.
At a time when new texts are few and far between, all who contributed are to be congratulated on the speed with which this has appeared in print.”

—Liam M Flood, FRCS, FRCSI, in the Journal of Laryngology & Otology (November 2021)

“This text is a timely reference for all otolaryngologists and otologists and neurotologists on current aspects of billing and coding. The book is divided into three sections: (1) Basics of Coding and Billing, (II) Office-Based Otolaryngology, and (III) Surgical Otolaryngology. Section I on basics is an excellent overview of the current basis for billing codes and mechanisms of public policy in creating Current Procedural Terminology (CPT) and E and M codes for office visits, procedures, and hospital care.
For otologists, Chapter 17 Office Otology (Benjamin Wycherly), Chapter 18 Audiology (Debra Abel), Chapter 23 In-Office Imaging (Gavin Setzen, Mary Lally, and Michelle Netoskie), Chapter 27 Operative Otology (James Lin), and Chapter 31 Skull Base Surgery (Jack Shohet) are particularly relevant…
…The presentation qualities of the book are excellent with a large size, wire ring binding of 441 pages, making it easy to refer from the table of contents and index to specific sections. Also, the authors include the work relative value unit of each procedure and the global period for each procedure, which makes this a handy reference. This textbook is an excellent reference for all otolaryngologists and has sections that make it particularly useful to the otologists and neurotologist.” 

–Moisés Arriaga, MD, MBA, Louisiana State University, in Otology & Neurotology (December 2022)

Foreword by Michael G. Stewart, MD, MPH, FACS
Foreword by Ronald B. Kuppersmith, MD, MBA, FACS 
About the Editors 

Section I. Basics of Coding and Billing

Chapter 1. Introduction
Natalie R. Loops

Chapter 2. Navigating the CPT® Book
Teri Romano

Chapter 3. Navigating ICD-10-CM Codes
Linda Galocy

Chapter 4. Health Policy
Richard W. Waguespack

Chapter 5. Successful Strategies in Billing
Karen A. Zupko

Chapter 6. Strategic Appeals: Managing Denied Claims
Kimberley J. Pollock

Chapter 7. Legal Issues: Management Strategies and Avoiding Pitfalls
Patricia S. Hofstra and Alison T. Rosenblum

Chapter 8. Billing Guidelines for Nonphysician Practitioners and Teaching Physicians
Sarah Wiskerchen

Chapter 9. The Office Visit
Betsy Nicoletti and Kimberley J. Pollock

Chapter 10. Coding for Hospital Care
Kimberley J. Pollock and Betsy Nicoletti

Chapter 11. Demystifying Modifiers
Kimberley J. Pollock

Chapter 12. Billing and Coding for Telehealth Visits
Jennifer Bell

Section II. Office-Based Otolaryngology

Chapter 13. Office Rhinology
Seth M. Brown and Abtin Tabaee

Chapter 14. Otolaryngic Allergy
Gavin Setzen and Michelle Netoskie

Chapter 15. Office Laryngology
John W. Ingle and Clark A. Rosen

Chapter 16. Speech Pathology
Manderly Cohen and Michael Setzen

Chapter 17. Office Otology
Benjamin J. Wycherly

Chapter 18. Audiology
Debra Abel

Chapter 19. Office Facial Plastic Surgery
Sarah M. Kidwai and Amit D. Bhrany

Chapter 20. Office Head and Neck Surgery
Chetan Y. Safi and Marc A. Cohen

Chapter 21. Office Pediatric Otolaryngology
Kaitlyn B. Zenner, John P. Dahl, and Sanjay R. Parikh

Chapter 22. Office Sleep Medicine
Anit T. Patel

Chapter 23. In-Office Imaging
Gavin Setzen, Mary Lally, and Michelle Netoskie

Section III. Surgical Otolaryngology

Chapter 24. Basics of Surgical Coding
R. Peter Manes and Seth M. Brown

Chapter 25. Operative Rhinology
Justin P. McCormick and Jivianne T. Lee

Chapter 26. Operative Laryngology
Babak Sadoughi and Lucian Sulica

Chapter 27. Operative Otology
James Lin

Chapter 28. Operative Facial Plastic Surgery
Jeffrey D. Wilcox and Rebecca E. Fraioli

Chapter 29. Operative Head and Neck Surgery
Betty Y. Chen, Arun Sharma, Pardis Javadi, and Brendan C. Stack, Jr.

Chapter 30. Reconstructive Head and Neck Surgery
Adam S. Jacobson, Babak Givi, and Neal D. Futran

Chapter 31. Skull Base Surgery
Belachew Tessema and Jack A. Shohet

Chapter 32. Robotic Surgery
Justin R. Shinn, Steven B. Cannady, Bert W. O’Malley Jr., Gregory S. Weinstein, and Jason G. Newman

Chapter 33. Operative Pediatric Otolaryngology
Jay R. Shah

Chapter 34. Operative Sleep Surgery
Fred Y. Lin


Seth M. Brown

Seth M. Brown, MD, MBA, is a graduate of the University of Connecticut School of Medicine. Prior to medical school he obtained a master's in business administration in health systems administration. He completed his residency at the Albert Einstein College of Medicine and a fellowship at Weill Medical College of Cornell University in rhinology and endoscopic sinus and skull base surgery. Dr. Brown is a clinical assistant professor at the University of Connecticut School of Medicine. He is currently chief of service of otolaryngology at St. Francis Hospital and Medical Center in Hartford, Connecticut, and is the site director at the hospital for the University of Connecticut Residency Program. He is active in the American Rhinology Society as a committee chair for the past seven years, currently serving as the chair of the Patient Advocacy Committee. He also serves the Academy on the CPT/RVU committee. Dr. Brown has published and presented extensively on sinus and endoscopic skull base surgery and has a particular interest in coding, practice management, and resident and fellow education. He currently practices at the Connecticut Sinus Institute, a member of Prohealth Physicians, and serves on their board.

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Kimberley J. Pollock

Kimberley J. Pollock, RN, MBA, CPC, CMDP, is a consultant with KarenZupko & Associates, Inc. For almost twenty years, she has helped large otolaryngology group practices, as well as academic and solo practices, improve coding, collections, and efficiency. She is an expert in analyzing otolaryngology documentation for accurate coding and in reengineering practices to enhance the reimbursement process. Ms. Pollock has presented seminars and workshops for physicians and their staff on behalf of the American Academy of Otolaryngology-Head and Neck Surgery (AAO-HNS), the American Society of Plastic Surgeons, and the American Association of Neurological Surgeons. She has also presented on coding topics for the American Academy of Professional Coders, the North American Skull Base Society, the American Neurotology Society, and the Association of Otolaryngology Administrators. Additionally, she has published extensively on coding and practice management topics. Ms. Pollock is a former otolaryngology nurse and served as administrator in the Department of Otorhinolaryngology at the University of Texas Southwestern Medical Center in Dallas. She was the representative for the AAO-HNS on the clinical practice expert panel-technical group (CPEP-TEG) convened by CMS (formerly HCFA) to redetermine the practice expense portion of RBRVS. She has served on the Board of Directors for the Society of Otorhinolaryngology and Head-Neck Nurses, Inc. (SOHN) and the Ear, Nose and Throat Nursing Foundation. She is the recipient of the prestigious Presidential Citation Award from the SOHN as well as an Honor Award from the AAO-HNS. Ms. Pollock holds a master's of business administration degree from the University of Dallas and a bachelor's of science degree in nursing from the University of Wisconsin. She is also a certified coder through the AAPC and a certified medical documentation Professional (CMDP) through the American Institute of Healthcare Compliance.

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Michael Setzen

Michael Setzen, MD, is currently in private practice in Great Neck, New York. He is a clinical associate professor of otolaryngology at New York University School of Medicine and adjunct clinical assistant professor of otolaryngology at Weill Cornell University College of Medicine. He is section chief of rhinology at North Shore University Hospital in Manhasset, New York. He is a past president of the American Rhinologic Society (2011-2012) and past chairman of the Board of Governors of the American Academy of Otolaryngology-Head and Neck Surgery (2000-2001). He is recipient of the Board of Governors Practitioner Excellence Award of the American Academy of Otolaryngology-Head and Neck Surgery and the American Academy of Otolaryngology-Head and Neck Surgery Distinguished Service Award. Dr. Setzen has been listed yearly in New York Magazines Best Doctors for twelve of the past fourteen years and Castle Connolly's "America's Top Doctors" for the past fifteen years. He has given more than 250 scientific lectures throughout the United States and worldwide and is author or coauthor of numerous papers (seventy-five in peer reviewed journals) and book chapters. He is presently on the editorial boards of International Forum of Allergy and Rhinology, the American Journal of Otolaryngology, and the Ear, Nose, & Throat Journal. Dr. Setzen's areas of significant academic interest include medical and surgical management of nasal and sinus disease including endoscopic sinus surgery, rhinoplasty, snoring and sleep apnea surgery, reflux, sinus headache, and appropriate CPT coding and advocacy related issues in otolaryngology.

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Abtin Tabaee

Abtin Tabaee, MD, is associate professor in the Department of Otolaryngology-Head and Neck Surgery at Weill Cornell Medical College (WCMC). Prior to joining WCMC in 2015, he was associate professor and director of rhinology and endoscopic skull base surgery in the Department of Otolaryngology at Beth Israel Medical Center in New York from 2006 to 2015. As a nationally recognized leader in rhinology, Dr. Tabaee's clinical and academic focus is the management of complex disorders of the paranasal sinuses and skull base. He has published extensively in the field with an active research focus on emerging technologies and surgical outcomes. He is the rhinology volume coeditor of Sataloff's Comprehensive Textbook of Otolaryngology Head & Neck Surgery. He has also been actively involved in research and development of postgraduate rhinology education. He has served on various American Rhinologic Society committees, including codirector of the ARS mentorship program. Dr. Tabaee graduated magna cum laude from Duke University and received his medical degree with honors from Cornell University Medical College. He completed residency in otolaryngology-head and neck surgery at New York Presbyterian Hospital, the combined Columbia-Cornell University training program.

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The Essential Guide to Coding in Audiology: Coding, Billing, and Practice Management

First Edition

Debra Abel

Details: 114 pages, B&W, Spiral Bound, 8.5" x 11"

ISBN13: 978-1-59756-893-7

© 2018 | Available

Scary Cases in Otolaryngology

First Edition

Michael P. Platt, Kenneth M. Grundfast

Details: 256 pages, Full Color, Softcover, 7" x 10"

ISBN13: 978-1-59756-654-4

© 2017 | Available

Pediatric Otolaryngology-Head and Neck Surgery: Clinical Reference Guide

First Edition

Sanjay R. Parikh

Details: 752 pages, B&W, Softcover, 4.5" x 8"

ISBN13: 978-1-59756-528-8

© 2014 | Available

Otolaryngology-Head and Neck Surgery: Clinical Reference Guide

Sixth Edition

Raza Pasha, Justin S. Golub

Details: 769 pages, B&W, Softcover, 4.5" x 8"

ISBN13: 978-1-63550-337-1

© 2022 | Available