Professional Communication in Audiology

First Edition

Virginia Ramachandran, Brad A. Stach

Details: 160 pages, B&W, Softcover, 6" x 9"

ISBN13: 978-1-59756-365-9

© 2013 | Available

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Professional Communication in Audiology is designed to provide students of audiology and practicing clinicians with a global framework for understanding the role of communication in audiologic practice, as well as practical strategies for implementation of communication principles in a clinical setting.

The introduction to the text describes the importance of communication skills to audiologic practice. This section highlights important aspects of communicating in a clinical setting, including forces affecting reporting guidelines, privacy considerations, and the use of electronic medical records. The next section provides readers with fundamental principles that provide a framework for critically thinking about communication. These universal principles can be applied as a model to all areas of clinical communication. The text then leads the readers through application of these principles in the two most common methods of clinical communication: talking and writing. These skills are discussed specifically in relation to clinical audiologic practice, in the realms of both diagnostic and audiologic intervention paradigms. Examples reflective of real-world encounters are provided. The text also provides abundant examples of audiologic reports that can be utilized as templates in audiologic practice.


"The expected level of the intended reader of this book is a student or beginning clinician in audiology. Another potential audience for this book is audiology clinical preceptors, who could use the book as a teaching tool. The book clearly lays out techniques for audiologists to use in communicating with patients and with other professionals. The book's chapters are easy to read and organized. The language is correct and straightforward...[T]he title refers to verbal and written communication conducted by audiologists for information gathering, documentation, and correspondence purposes.

I have integrated information from the case history section and the report writing section into my [own] clinical teaching with AuD students. This book is a helpful tool to explain and consolidate information that students often receive from a number of sources. The references cited were appropriate, comprehensive, and well-documented...Overall, I feel that this is a useful text for the beginning clinician and for AuD students. I would recommend the text as a useful tool for audiology preceptors to help guide their students and for beginning clinicians who are interested in refining their processional interpersonal and written communication skills."
Melaine Buhr-Lawler, University of Wisconsin-Madison, International Journal of Audiology (53: 63) (2014)


Chapter 1. What Guides Professional Communication?

Part I. Verbal Communication with Patients
Chapter 2. Audiologist as a Communicator: Knowing Your Communication Partner
Chapter 3. Audiologist as Detective: Gathering Evidence
Chapter 4. Audiologist as Counselor: Telling the Story Well

Part II. Written Communication with Health Care Providers
Chapter 5. Written Communication
Chapter 6. Documenting
Chapter 7. Reporting: Telling the Story Well
Chapter 8. Sample Reporting and Documentation

Virginia Ramachandran

Virginia Ramachandran, MSW, AuD, PhD, is an Educational and Training Specialist at Oticon, Inc. Prior to this, she was a Senior Staff Audiologist and the Research Coordinator for the Division of Audiology at Henry Ford Hospital in Detroit, MI, as well as an Adjunct Assistant Professor and the Clinical Educational Coordinator for the Audiology program at Wayne State University. Her professional leadership services have included the Executive Board of the American Academy of Audiology, the Board of Directors of the Accreditation Commission for Audiology Education, and as President of the Michigan Academy of Audiology. Dr. Ramachandran serves on the Editorial Board for Plural Publishing, Inc.

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Brad A. Stach

Brad A. Stach, PhD, is Director of the Division of Audiology, Department of Otolaryngology-Head and Neck Surgery, of the Henry Ford Hospital in Detroit, Michigan. Dr. Stach has served in audiology leadership positions in Houston, Washington, D.C., Palo Alto, Halifax, and St. Louis. He has also held faculty appointments at the Baylor College of Medicine, Georgetown University, Stanford University, Dalhousie University, Washington University of Saint Louis, and Wayne State University, among others. Dr. Stach is the author of a number of books, bookchapters, and articles and is an editorial consultant for several professional journals. He was a founding board member of the American Academy of Audiology and has served as its President and the Chair of its Foundation Board of Trustees.

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Details: 397 pages, B&W, Softcover, 8.5" x 11"

ISBN13: 978-1-63550-013-4

© 2020 | Available

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Details: 216 pages, 2-Color, Spiral Bound, 8.5" x 11"

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Details: 374 pages, Full Color, Softcover, 8.5" x 11"

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Details: 349 pages, B&W, Softcover, 7" x 10"

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Details: 114 pages, B&W, Spiral Bound, 8.5" x 11"

ISBN13: 978-1-59756-893-7

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Details: 284 pages, B&W, Softcover, 6" x 9"

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Details: 550 pages, 2-Color, Softcover, 7" x 10"

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Details: 286 pages, B&W, Softcover, 7" x 10"

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Details: 182 pages, B&W, Softcover, 4.5" x 8"

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Release Date: 11/30/2020

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Details: 575 pages, 2-Color, Hardcover, 8.5" x 11"

ISBN13: 978-1-94488-371-3

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Release Date: 02/26/2021