Audiology Services in Diverse Communities: A Tool to Help Clinicians Working With Spanish-Speaking Patients and Families

First Edition

Alejandra Ullauri

Details: 210 pages, B&W, Softcover, 8.5" x 11"

ISBN13: 978-1-63550-651-8

© 2022 | Coming Soon

Release Date: 08/23/2021

Price: $89.95

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As the population in the U.S. becomes more diverse, health care professionals have a responsibility to adapt their services to meet the needs of the diverse populations they serve. However, many providers lack access to the appropriate resources to provide high quality care to their Spanish-speaking patients. Audiology Services in Diverse Communities is a professional resource designed to decrease language barriers, improve patient-clinician interactions, and create more culturally competent hearing services.

Written by a clinician for clinicians working on a daily basis with minority communities experiencing existing systemic barriers, this unique text begins with an overview of cultural competence and the barriers that exist in audiology services. The text continues an evidence-based, cross-cultural approach to addressing some of those barriers and generating a discussion of what professionals can do in their own clinical settings. The final, and largest, section of the text is a language tool presented in both English and Spanish to aid clinicians as they communicate and work with Spanish-speaking patients.

Key Features

  • The only book that provides clinicians with a compilation of resources, in English and Spanish, ready to use in clinic
  • More than 25 resources such as clinical history forms, test instructions, standardized questionnaires, self-assessment tools available in English and Spanish to help clinicians provide with language concordance during clinical encounters.
  • Evidence-based ideas that can help clinicians assess, develop, implement, and monitor cultural-competent services
  • A unique format that allows clinicians to visualize English resources on the left-side and Spanish resources on the right-side, facilitating communication between patient and clinician

Foreword by Edward Lobarinas, PhD




Part I. Audiology Services in Diverse Communities

Chapter 1. Culturally Competent Health Services: An Ongoing Journey

The Role of Culturally Competent Health Care in Reducing Health Disparities
The Characteristics of Culturally Competent Health Systems
Assessing Cultural Competence in Health Care

Chapter 2. Culturally Competent Barriers in Audiology Services: Latino/Hispanic Perspective

Barriers Identified as Systemic
Barriers Identified Within Organizations
Barriers Identified Within the Workforce
Barriers Related to the Health Care User

Chapter 3. Addressing Barriers in Hearing Care: Beyond Provider Training

Building Adaptive Cultural-Competent Hearing Services
Addressing Systemic Barriers
Addressing Barriers Within Organizations
Addressing Barriers Within the Workforce
Addressing Barriers Related to the Health Care User
Embracing Diversity, Avoiding Stereotyping
Further Reading


Part II. Language Tool: Clinical Assessment and Counseling Materials in English and Spanish

Chapter 4. Anatomy Graph

Ear Anatomy

Chapter 5. Clinical History for Pediatric and Adult Cases

Adult Clinical History
Pediatric Clinical History

Chapter 6. Test Description and Instructions for Hearing Tests

Pure Tone Audiometry 
Measuring Uncomfortable Loudness Levels 
Speech Audiometry Tests and Recommendations 
Conditioned Play Audiometry 
Visual Reinforcement Audiometry 
Acoustic Reflexes 
Otoacoustic Emissions 
Auditory Evoked Potentials 
Hearing Health Questionnaires 
Patients’ Education Materials 

Chapter 7. Hearing Technology

Hearing Technology Chart
Hearing Technology Description 
Hearing Aid Evaluation 
Taking Ear Impressions 
Hearing Aid Fitting and Verification 
Hearing Aid Follow-Up and Validation 

Chapter 8. Cochlear Implants

Cochlear Implant Assessment Test Battery
Cochlear Implant Assessment: Clinical History 
Patients’ Education Materials 
Cochlear Implant Assessment 


Alejandra Ullauri

Alejandra Ullauri, AuD, MPH, is a bilingual, board-certified audiologist. She holds a Master's degree in Audiology from Flinders University of South Australia, a Doctorate in Audiology from the University of Florida, and Master's in Public Health form Universidad San Francisco de Quito. She is the Director of Chicago Hearing Care, and the founder of Audiology En Español, an educational platform that teaches medical Spanish for audiologist. 

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